“If you’re operating a large network, you need to have a solution like Affiniti Network Assure to get value out of all your other technology investments. Otherwise, you’re just throwing spaghetti at the wall, hoping that what you’re piecing together sticks.” — Jarred Masterson, Director of Technology, East Central BOCES
“Any healthcare facility with a limited ability to monitor in real time should use Affiniti Network Assure. You are blind without it and, with so many regulations and rules on how we protect and transmit health information these days, that’s not a good place to be.” – Trevor Smith, Director of Information Systems at Gunnison Valley Health
Affiniti Network Assure services provide customers with proactive, end-to-end, network and equipment monitoring and management including network performance monitoring, trouble ticketing, and problem determination through resolution by leveraging proprietary predictive analysis tools. Affiniti ’s facilities are staffed 24x7x365 by highly trained professionals, have well-established methods and procedures with a track record of success supporting a multitude of carriers, vendor equipment and complex networks. Affiniti has been in the business of providing complex network designs, implementations, and remote management services for nearly 20 years. Our model is based on a collaborative relationship, driven by specific customer requirements, ensuring a customized service delivery experience designed to meet the unique operational and enterprise needs of our customers. Network Assure is a service that provides Managed Network Operations services to network operators, managed service providers, businesses and public entities who wish to expand or outsource the management of their network infrastructure. Our services are flexible and can be designed as a primary or a backup service to meet customer’s specific operational needs.
Network Operations Center (NOC)
Affiniti’s Network Operation Center is based in Austin, TX with additional resources in Lebanon, PA. Our facility is serviced via diverse carrier support, with emergency power and redundancy. The facilities can be operated remotely, with the technical staff using secure access, in the event a situation prevents staff from working at their physical duty stations. Together, our team delivers services 24 hours a day, 7 days a week, 365 days per year. The Affiniti staff is highly-skilled in areas of networking, network testing, carrier relations and related break-fix activities associated with mission critical network operations. They are supported by a principal engineering team for backup support and ongoing analysis of network performance as well as chronic problem investigation. Our team members work with a wide range of high-end network management systems, tools, and a knowledge base-driven correlation engine to provide effective network operation services to our customers, in accordance with the best methods and practices found in the industry.