SupportNetwork Operations Center (NOC) - Where 24x7x365 support begins
Network Operations Center
Colorado Central Telecom manages the Affiniti Network Assure network monitoring platform 24 hours a day, 7 days a week and 365 days a year. Our experienced analysts utilize a scalable case management system that provides automated notices and updates, case documentation and customer reports.
Colorado Central Telecom’s Affiniti Network Assure customers have complete visibility into their network infrastructure via a customer web portal that allows customers to submit a new case or service request, view real time and historical cases and logs, view real time and historical performance and utilization reports, view project status, and more.
Colorado Central Telecom’s Network Operations Center (NOC) provides 24 x 7 x 365 monitoring of network activity, alarms and alerts, to better ensure network performance, trouble shooting and network availability.
For Support please call – (800) 803-0911.